Purchase terms

My information

You need to register and fill in your billing and shipping information to place your order. We will never save your credit card information. Once registered, you can comfortably access your account, order history, discount vouchers, standard shipping addresses, etc, by simply signing in with the email and password created during registration.

Prices

The prices shown in the shop are reflected in Euros and include 10% VAT is applied products 10% VAT and transportation charges 21% VAT.

The product price does not include shipping to countries in the European Union, for which an additional charge will be applied according to order weight and country of destination.

If you are a company registered as an intra-community operator, your order will not include the 10% VAT when you enter your VAT-ID number.

Orders

Making purchases on our online shop is easy. Take a look at our products, choose the one you want, complete your billing and shipping information and choose your payment method. You will receive an email confirming the purchase order number and delivery details.

Order confirmation by the customer implies acceptance of these terms and conditions of sale. The order will not be finalized until email confirmation is received.

For gift orders you can choose a message at checkout. If the order is not a gift, please choose the "I do not want a gift sleeve" option. Orders will be processed once payment is confirmed, and those received on weekends or holidays will be processed the next business day.

Any modification of the order may be made when it has not left our factory. Send an e-mail to pedidos@jabugoreal.es indicating your order number and your request and we will contact you as soon as possible.

The invoice is always sent with the order and is attached to the outside of the box to keep it out of contact with the the product. Should you indicate otherwise or if the invoice should be send to a different address, we will send it by regular mail to the billing address.

Jabugo Real makes it possible to create special sets that you can't find on our online store. If interested, please contact the customer service department at 609 329 703 FREE or e-mail to pedidos@jabugoreal.es

Payment

You can pay for your order by:

  • Bank Transfer: please indicate the order number when making the transfer:
    Bank: Banco Popular
    IBAN number: ES41 0075 0932 770 600 065 121
    Swift Code: POPUESMMXXX
  • Credit card (Visa, Mastercard, American Express) filling in the information requested on the form.
  • PayPal is a secure and convenient way to pay online without having to share your credit card number.
  • Paga+tarde: you can break up your purchase into up to 12 monthly installments. You will know immediately if the financing has been authorized. The fees will be charged monthly to your debit card, and for your peace of mind, Paga+tarde will notify you before every charge.

Delivery

Make sure to enter the correct information on the shipping form. Remember that Jabugo Real is not responsible for delays due to wrong or incomplete address.

Jabugo Real sends all orders free in the Peninsula and Balearic Islands choose delivery with the ASM, MRW or SEUR transportation agency. We will send you an email with the delivery details the same day your order is dispatched.

Deliverys to other EU countries are delivered by Fedex and shipping costs will be applied at the end of checkout once you have entered the delivery address and will be calculated based on the total order weight (See shipping costs in the Shipping to the European Union section)

You can only send the order to a single address and with a maximum weight of 30 kg. If you want the order delivered to different addresses, you must make a separate order for each address.

The transport agency will send you an email with the estimated delivery day and a tracking number you can use to track your shipment.

In both cases, deliveries are Monday through Friday to the address indicated by the client, during business hours, and not at a specific time. If you need your order to be delivered on different days and hours, please send an e-mail to pedidos@jabugoreal.es and we will get back to you as soon as possible.